Worbi Support

Last updated 23 July 2026

Email support@worbi.se. We aim to respond within five business days. You can also report bugs and send feedback directly in the app under Profile → Help.

Technical problems

Please include:

• Android or iOS, device model, and operating-system version.
• The Worbi version (shown in Profile → About).
• What happened and the steps to reproduce it.
• A screenshot, if it contains no private information.

Purchases and Premium

If Premium is missing after reinstalling or changing devices, try Restore purchases on the Premium screen first, signed in to the same Apple or Google account that made the purchase. For a purchase problem, include the store (App Store or Google Play), the product, the approximate purchase date, and the store order or transaction ID. Never send us your password, one-time sign-in code, card number, or store-account password.

Manage or cancel a subscription

• Apple: apps.apple.com/account/subscriptions
• Google Play: play.google.com/store/account/subscriptions

Deleting the app or your Worbi account does not cancel a store subscription.

Refunds

• Apple: reportaproblem.apple.com
• Google Play: Google Play refund help

Refund eligibility depends on the store, applicable law, and the circumstances of the purchase.

Privacy and account deletion

Privacy questions: privacy@worbi.se · Privacy Policy · Account deletion