Worbi Support

Worbi Support

Last updated 2 October 2026

Email support@worbi.se. We aim to respond within five business days. You can also report bugs and send feedback directly in the app under Profile → Help.

Frequently asked questions

What is Worbi?

Worbi is a Swedish-English flashcard app. Type a Swedish word and Worbi fills in the translation, examples and inflections, then spaced repetition (FSRS) brings each word back right before you would forget it.

Is Worbi free?

Yes. Worbi is free to download and use. Worbi Premium is an optional subscription, bought and managed through the App Store or Google Play.

Is there an Android version?

Yes. Worbi is on Google Play for Android and on the App Store for iPhone.

Do I need an account?

No. You can start right away without one. Create an account when you want to back up your cards and use them on more than one device; everything you made before signing up moves to the new account.

Does Worbi work offline?

Yes. Your cards are stored on your device, so you can create and study them without a connection. Changes sync to your account the next time you are online.

Where do the translations come from?

From Worbi’s own Swedish-English dictionary, compiled from open sources such as Folkets lexikon, Lexin, Wiktionary and SALDO. You can edit any card before or after you save it.

What is Smart Review?

Smart Review is the daily session on the Study tab. It shows the cards that are due first, so each word comes back right before you are likely to forget it. Words you get wrong also go to your Mistakes list, which you can study on its own.

Can I add words from a photo?

Yes. Take or choose a photo of a sign, a letter or a page, pick the words you want, and Worbi turns them into cards. The text is recognised on your device; the photo is not uploaded.

Can I share my cards?

Yes. You can share a collection with a link, or publish it to the Community so other learners can add it.

Is my data shared or sold?

No. Worbi shows no ads and does not sell your data. Crash reports and usage statistics are off until you opt in. Details are in the Privacy Policy.

How do I delete my account?

In the app under Profile → Account, or by emailing privacy@worbi.se from the address on your account. See Account deletion for what is removed and when.

Technical problems

Please include:

Purchases and Premium

If Premium is missing after reinstalling or changing devices, try Restore purchases on the Premium screen first, signed in to the same Apple or Google account that made the purchase. For a purchase problem, include the store (App Store or Google Play), the product, the approximate purchase date, and the store order or transaction ID. Never send us your password, one-time sign-in code, card number, or store-account password.

Manage or cancel a subscription

Deleting the app or your Worbi account does not cancel a store subscription.

Refunds

Refund eligibility depends on the store, applicable law, and the circumstances of the purchase.

Privacy and account deletion

Privacy questions: privacy@worbi.se · Privacy Policy · Account deletion